Contact
We are a small team and we read every message ourselves. The fastest way to reach us is email — please include your order number so we can help straight away.
Customer care
Email: support@nora-lanelle.com
Hours: Monday to Friday
Response time: within 48 hours
Orders and delivery
Orders are delivered within 7–10 days. You will receive a tracking link by email as soon as your parcel is handed to the carrier.
Returns
You may request a return within 30 days of delivery. Email us with your order number and we will send you the return instructions.
Company details
NORTHBOUND SYSTEMS LLC
Trading as Nora Lanelle
5830 E 2nd St, Ste 7000
Casper, WY 82609
United States
State of registration: Wyoming, United States